Terms & Conditions




  • Flu Vouchers can only be redeemed at selected branches of participating retailers for a single Quadrivalent flu vaccine subject to availability – Please check the Pharmacy Locator to check if your preferred retailer is accepting your voucher type.
  • Flu Vouchers can either be purchased on-line using a credit or debit card or for larger quantities we can raise you a pro-forma invoice. The invoice is due for payment immediately upon issue and the Flu Vouchers will not be dispatched until payment is received.
  • H&G Healthcare does not accept cheque payments. You can pay by either a bank transfer or a credit / debit card. We do not charge for the use of credit cards.
  • Paper Flu Vouchers will be dispatched by Tracked 24 Delivery at a cost of £10 per order. This quantity will be covered by Royal Mail insurance. H&G Healthcare will replace the vouchers and make a claim on the Royal Mail after 14 days from date of postage.  Once delivered H&G Healthcare accept no liability for the replacement or refund of lost, stolen, damaged or destroyed vouchers.
  • Digital Flu Vouchers will be issued via email to the relevant employees (details uploaded at time of purchase) Once received H&G Healthcare accept no liability for the replacement or refund of lost, or deleted vouchers.  Please Note: Digital Vouchers can take up to 72 hours to be activated.  Digital Vouchers cannot be printed and used as a paper voucher.
  • There will be no refunds for unused, unwanted, or expired Flu Vouchers.  Vouchers cannot be exchanged for cash and they are not transferrable.
  • H&G Healthcare is unable to offer a tracking service for the use of the Flu Vouchers.


If you are able to say YES to any of the following questions you will not be able to have a flu vaccination.

  • Are you under 18 years old?
  • Are you allergic to eggs (ovalbumin/chicken proteins)?
  • Have you had an allergic reaction to a previous flu vaccination?
  • As far as you are aware you are not allergic to any of the following antibiotics: Gentamicin, Polymyxin B, Neomycin, Kanamycin Formalderhyde, Octoxinol 9?
  • Are you feeling unwell today?

The nurse / pharmacist will check this information with you again when you have your flu vaccine.

Please note: the Quadrivalent flu vaccine may not be suitable for individuals 65 and over – please refer any individuals in this age bracket to their GP for their Flu Vaccine.

H&G Healthcare cannot be held responsible for the supply of vaccines, any additional store procedures put in place by the retailers due to the current coronavirus situation or the accuracy of the retailers lists. 

The stores lists are supplied to H&G Healthcare by the retailers, we rely upon them to update us of any changes.

Flu Vouchers are valid from September until 31st March on a yearly basis.