FAQs

Below we have listed the most common questions, but if we haven’t covered your particular question, then please contact us and we will add it to our list.

When can I buy the vouchers?

You can buy your vouchers now.

How long will it take for my vouchers to arrive?

Your paper vouchers will be sent to your registered address by Royal Mail Tracked 24 with signature at an additional cost of £10 as soon as your payment has cleared.  Digital Vouchers will be issued within 24 hours of purchase.  Subject to Office opening hours are Monday to Friday 9am to 5pm.

Will my staff have to add any additional money to the voucher to get their flu vaccination?

No. The Flu Voucher entitles you to a single dose Quadrivalent flu vaccination.

I want to purchase multiple vouchers for my company; do all employees need to register?

No.

Is there a minimum order?

Yes. There is a minimum order of 5 vouchers.

Is the purchase system secure?

Yes. We use encrypted secure servers backed by Sage Pay the UK’s leading on-line payment system.

How can I pay for vouchers?

You can pay on-line by using your debit or credit card. Your vouchers will be dispatched once your payment has cleared.

When can I redeem my vouchers?

Vouchers can be redeemed at participating retailer between September 2023 and 31st March 2024 subject to retailer stock availability.

Where can I redeem my vouchers?

Vouchers can be redeemed at participating retailers in England, Wales and Scotland.

Do I need to book an appointment at one of the retailers?

Please check with individual stores or the retailers website to ensure stock and to check current procedures before you visit. Click here to check the nearest locations against your postcode.  It is advisable to book an appointment to avoid disappointment.

What is the value of the voucher?

The voucher has no value as it is only exchangeable for a flu vaccine.

Are all retailers charging the same price for their flu vaccination?

No. Each retailer has set their own prices but the voucher is sold at a fixed price and can be used at any of the participating retailers regardless of their retail price.

When I insert my postcode no stores come up?

If no stores are listed for your postcode there are no retailers offering the vaccinations in your area. Try the postcode for you next nearest town inserting the first 2 letters and numbers e.g. LS1 for Leeds centre then work outwards entering LS2, then LS3 etc until you find a store in your area.

Will the vouchers be usable next year if I don't use it this year?

No the vouchers will expire on 31st March each year for that years vouchers. There will be no refunds for unused vouchers.

If I get to the retailer and find I can't have a flu vaccination for medical reasons can I get a refund on my voucher?

No, because by purchasing you have agreed to our terms and conditions which includes the main reasons as to why you may not be suitable to receive a vaccine.

Can the vouchers be copied?

No we use the latest technology to produce our vouchers and they contain a number of security devices.

Are the vouchers available to download and print?

No, printable vouchers are not yet secure enough to be able to print.

Digital Vouchers cannot be printed and presented at a pharmacy only accepting Paper Vouchers.

If I lose my voucher will you replace it?

No. Only on payment for a new voucher.

Can I go to the retailers at any time?

Please check with individual stores or the retailers website to ensure stock and to check current procedures before you visit. Click here to check the nearest locations against your postcode.

I am one of the people in the designated 'at risk' category. Can I get my flu voucher free?

No. This is a private service. If you are entitled to a free flu vaccine you should contact your own GP in the usual way.

Do I need to notify my GP that I have had a flu vaccination?

You are advised to tell your GP that you have had a vaccination but it is not essential. The choice is yours.

I am pregnant. Can I get a flu vaccine from one of the retailers?

Providing you are outside your first trimester.

I have tried using my voucher at a retailer who tells me their branch is no longer offering the flu vaccine. Can I get a refund?

No. H&G Healthcare cannot be held responsible for the supply of vaccines or the accuracy of the retailers lists. The stores lists are supplied to H&G Healthcare by the retailers, we rely upon them to update us of any changes.

Who are fluvouchers.co.uk?

Fluvouchers.co.uk is a trading name of H&G Healthcare Ltd, one of the country’s leading private medical companies. Visit our web site at www.hghealthcare.co.uk.

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Buy Your Flu Vouchers Online

Reduce employee absence rate and increase job satisfaction with the Quadrivalent Flu Vaccine. Our paper and digital vouchers entitle the user to one free flu vaccine, to be administered at your local participating pharmacy.